Question 1

What shipping options are available for my order? & What is the estimated delivery time for my order?

Accepted Answer

At Jiyanshi Fashion, we offer a variety of shipping options to ensure that your order arrives in a timely manner. For domestic orders, we provide standard shipping, which typically takes 3-5 business days, as well as expedited shipping for those who need their items sooner.
For international orders, we offer standard international shipping with a delivery time of 7-14 business days.

Question 2

How can I track my shipment?

Accepted Answer

At Jiyanshi Fashion, we understand the importance of keeping our customers informed about their shipments. Once your order has been processed and shipped, you will receive a tracking number via email or text message. With this tracking number, you can easily track your shipment on our website or through our shipping partner's online portal.
Additionally, you can contact our customer service team for assistance with tracking your package.

Question 3

What payment options do you accept?

Accepted Answer

At Jiyanshi Fashion, we offer a variety of convenient payment options to make your shopping experience as seamless as possible. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept payment through popular digital wallets such as UPI and Google Pay.

Question 4

How is GST tax calculated on products?

Accepted Answer

At Jiyanshi Fashion, GST tax is calculated based on the prevailing GST rate in the country of purchase. Our products' prices already include the applicable GST tax, and the tax is calculated as a percentage of the product's selling price.

Question 5

What if my item is damaged or defective?

Accepted Answer

At Jiyanshi Fashion, we take utmost care in ensuring the quality of our products. However, if you receive an item that is damaged or defective, we apologize for the inconvenience and will gladly assist you. Please contact our customer service team within 7 days of receiving the item, providing details and photos of the damage or defect. We will work to either provide a replacement, or arrange for a repair, depending on the specific situation and availability of the product. Customer satisfaction is our priority, and we are committed to resolving any issues promptly and effectively.

Question 6

How can I reach your customer service team?

Accepted Answer

At Jiyanshi Fashion, we are committed to providing excellent customer service. You can reach our customer service team by calling our dedicated customer support line at +91-9372055272 during our business hours from Monday to Saturday, 10am to 6pm. You can also send us an email at jiyanshif@gmail.com, and our team will respond to your inquiry within 24-48 hours.

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FAQ

Frequently asked questions